Terms of Service

Agreement to terms

These Terms of Service (“Terms”) govern your access to and use of the website at authoritymile.com and any services, content, or materials we provide (together, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

Who we are

The Services are operated by Authority Mile(“we,” “us,” or “our”), a provider of local SEO, Google Business Profile management, review generation, and lead generation services for local businesses. In these Terms, “you” means the individual or business accessing the Services.

Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of a business or other entity, you represent that you are authorized to bind that entity to these Terms.

Our services

We provide digital marketing services that may include local search engine optimization, Google Business Profile optimization, review and reputation management, content creation, website work, and lead generation. The specific scope, deliverables, and fees for any engagement are set out in a separate proposal, order form, or statement of work (“Order”). If there is a conflict between an Order and these Terms, the Order controls for that engagement.

We may modify, suspend, or discontinue any part of the Services at any time. We are not liable to you for any modification, suspension, or discontinuation of the Services except as set out in an applicable Order.

Engagements & payment

Fees

Fees are described in your Order. Unless stated otherwise, fees are quoted in U.S. dollars, are due on the schedule set out in the Order, and are exclusive of any applicable taxes, which are your responsibility.

Billing & late payment

Recurring engagements renew and bill on the cycle stated in your Order until cancelled in accordance with these Terms or that Order. Late or failed payments may result in suspension or termination of the Services and may accrue interest to the extent permitted by law. Except where required by law or expressly stated in an Order, fees already paid are non-refundable.

Client responsibilities

To let us perform the Services, you agree to:

• Provide accurate, complete, and timely information, content, and access we reasonably request;
• Grant the access we need to your website, Google Business Profile, advertising, and analytics accounts;
• Ensure any materials you provide do not infringe the rights of others or violate any law; and
• Review and approve deliverables promptly so work can proceed on schedule.

Delays or inaccuracies in the information or access you provide may affect timelines and results and are not our responsibility.

No guarantee of results

Search rankings, traffic, leads, and conversions depend on many factors outside our control — including search engine algorithms, competitor activity, your market, and your own responsiveness. We apply professional best practices, but we do not and cannot guarantee any specific ranking, traffic level, number of leads, revenue, or other outcome. Any examples, estimates, or past results are for illustration only and are not a promise of future performance.

Acceptable use

When using the Services, you agree not to:

• Use the Services for any unlawful, fraudulent, or deceptive purpose;
• Infringe or misappropriate the intellectual property or privacy rights of others;
• Upload or transmit malware, or attempt to disrupt, damage, or gain unauthorized access to our systems or those of others;
• Reverse engineer, scrape, or copy the Services except as permitted by law; or
• Misrepresent your identity or your authority to act on behalf of a business.

Intellectual property

The Services, including our website, text, graphics, logos, and software, are owned by us or our licensors and are protected by intellectual property laws. Except for rights expressly granted to you, we retain all right, title, and interest in the Services.

Unless your Order states otherwise, deliverables we create specifically for you become your property upon full payment, while we retain ownership of our pre-existing materials, tools, methods, and know-how. You grant us a limited license to use your names, logos, and content as needed to perform the Services, and — unless you tell us otherwise in writing — to reference you and non-confidential results as a portfolio or case study.

Third-party services & links

The Services may rely on or link to third-party platforms such as Google, Meta, hosting providers, and analytics tools. Your use of those platforms is governed by their own terms and policies, and we are not responsible for their availability, accuracy, or conduct. Links to third-party websites are provided for convenience and do not imply our endorsement.

Disclaimers

To the fullest extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any particular result will be achieved.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to the Services, even if we have been advised of the possibility of such damages. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the Services in the three (3) months immediately before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Indemnification

You agree to indemnify and hold harmless Authority Mile and its owners, employees, and contractors from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Services, the materials or information you provide, or your breach of these Terms or of any law or third-party right.

Termination

Either party may terminate an engagement as set out in the applicable Order. We may suspend or terminate your access to the Services immediately if you breach these Terms, fail to pay amounts due, or use the Services in a way that creates legal or security risk. Upon termination, amounts owed for work performed remain payable, and any terms that by their nature should survive — including intellectual property, disclaimers, limitation of liability, and indemnification — will survive.

Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in California will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, and you consent to that jurisdiction and venue.

Changes to these terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Services after changes take effect means you accept the revised Terms.

Contact us

If you have questions about these Terms, contact us: